Helpdesk Ticketing System PHP Script
Helpdesk Ticketing System Laradesk
Laradesk is a helpdesk service management system. Customers can submit tickets here, and agents can respond to them.
With a very clean and simple interface, your customers can manage their tickets with a few clicks and will receive an email notification for each response to their tickets.
Demo
Demo page: https://dacoto.com/products/laradesk/demo
Admin User: admin@admin.com / 12345678
Agent User: agent@agent.com / 12345678
Customer User: customer@customer.com / 12345678
Features
- Create & manage tickets
- Attach files to tickets
- Receive email notifications on each ticket response
- Organize tickets by status
- Organize tickets by label
- Organize tickets by department
- Assign specific users to each department
- Assign a priority to each ticket
- Manage canned responses and add them to ticket responses
- Manage users & user roles
- Set settings from visual interface
- Translate the strings from visual interface
